PRIVACY POLICY

Last Updated: March 5, 2025

We at Ridgeside K9 LLC respect Your privacy. This Privacy Policy explains how We collect, use, share, and protect the personal information You provide when You access Our website, purchase Our services, or engage with Us on social media, as well as Your rights regarding that information.

Information That We Collect

We collect information from You when You visit Our website, make purchases, or interact with Us on social media. By accepting this Privacy Policy, You consent to Our collection, use, processing, and sharing of the data described below.

Personal Data

Information that can identify You, including Your name, shipping address, email address, telephone number, or demographic details. You provide this voluntarily when registering, booking, contacting Us, or participating in Our training programs.

Derivative Data

Automatically collected information about You when You access Our website, such as IP address, browser type, dates and times of access, and pages viewed. On mobile, this may include device name, type, country, and interactions. May include cookies, log data, or web beacons.

Financial Data

Payment-method details needed to process orders. Most financial data is transferred directly to Our payment processor (e.g., Stripe, PayPal) and is governed by their Privacy Policies.

Social Networking Data

Public information from social networks (e.g., Facebook, Instagram, LinkedIn, Twitter) including username, location, email, age, gender, profile picture. Control this via Your social network privacy settings.

Mobile Device Data

Information about Your mobile device, including device ID, model, manufacturer, and location.

Other Data

Data You provide for contests, giveaways, or surveys.

How We Use Your Information

We use Your information to operate Our business and provide services:

Create and administer Your account

Deliver any training or boarding services

Correspond with You

Process payments or refunds

Contact You about new offerings

Interact via social media

Send newsletters or updates

Deliver targeted advertising

Request feedback

Notify You of updates

Resolve disputes and troubleshoot

Administer contests or giveaways

Generate a personalized profile

Compile anonymous statistics

Assist law enforcement if necessary

Prevent fraudulent activity

Analyze trends to improve Our offerings

Grounds for Processing Your Data

Legitimate business interests, performance of a contract, Your consent, and compliance with legal obligations.

Why We Disclose Your Information

To third-party processors for website administration, payment processing, email delivery, customer service, and marketing. To comply with legal requests, protect rights, handle business transfers, and, if applicable, for third-party marketing and affiliates (contact info@ridgesidek9charlottesville.com for inquiries).

Tracking Technologies

Log files, cookies, web beacons, pixel tags, and similar technologies to analyze trends, authenticate identity, personalize content, secure Our site, and deliver targeted ads. You may manage cookies via Your browser settings.

Website Analytics

We partner with analytics companies (e.g., Google Analytics) that use cookies and tracking to analyze visitor behavior. Opt-out via the Google Analytics opt-out browser add-on.

International Data Transfers

Our website is hosted on servers in the United States. By using Our site, You consent to transfer and storage of Your data there. Data protection standards may differ from Your jurisdiction.

Data Retention

We retain personal data as needed for Our business purposes or legal obligations, or until You request deletion. Usage data may be retained longer for analysis or security.

Security of Your Information

We implement standard security measures but cannot guarantee absolute protection. We will notify You of any breach that poses serious risk.

Children

Not intended for anyone under 16. If You believe We have collected information from someone under 16, contact info@ridgesidek9charlottesville.com to request deletion.

Sensitive Data

Do not submit sensitive data (e.g., SSNs, health information). By submitting, You consent to its processing under this policy.

Your Rights

Update, confirm, transfer, or delete Your personal data; change consent; opt out of communications; and lodge complaints with supervisory authorities. Contact info@ridgesidek9charlottesville.com to exercise any rights.

California Privacy Rights

Complying with the CCPA. California residents may request access, deletion, or opt-out of data sales (if applicable) via info@ridgesidek9charlottesville.com.

Newsletter Privacy

Voluntary information (e.g., name, email) used for email marketing. Unsubscribe options are provided in every email. We do not sell subscriber information.